After finished the process of returnable packaging shipment, your customer then will return back your packaging that they borrow from you. To record the receiving process, you then need to follow up the customer request by using Returnable Packaging Pick Up process.
Returnable Packaging Pick Up
>> This process is used when the packaging material that exist in customer’s warehouse will be returned back to our stock.
Steps:
The process will follow like this:
- Create a sales order using order type LA .
- Enter the required data on the customer, the returnable packaging, and the plant to which the materials are to be returned in sales order.
- Enter all other relevant data and save the order.
- Create a returns delivery for the sales order when the materials reach your company. The system proposes delivery type LR automatically. The transaction is completed by the goods issue posting which initiates a transfer posting from the customer’s special stock to your plant stock.
When creating returnable packaging pick up, system will automatically check how many stock of pallet exist in Cust.Ret.Pkg. You can only confirmed quantity based on your customer returnable packaging stock your customer have.

SO Returnable Packaging 60000107 is created. Item stored in sales order is packaging material that will be returned by customer.

After finish created sales order, then for the return process you will create Outbound Delivery Order. Based on the setting in customizing, delivery type that is created is Return Delivery Order. Thus you can post Goods Receipt to receive the packaging stock to back to your own.

After finished Post Goods Receipt, process receiving customer returnable packaging is over. This return delivery is not relevant for billing.


Check MMBE transaction. As you can see, your Unrestricted use stock of your pallet is back to four, and stock of Cust.Ret.Pkg become zero.

The GR process only create material document without accounting document followed. Movement type used for Return Delivery Pick Up is 622.
After GR the process of Returnable Packaging Pick Up is done. No billing document creation is needed.
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